BMC ITSM, SmartIT, MyIT, Smart Reporting, SCCM Install, Setup, Integrations and Customizaiton
BMC ITSM Remedy Install, Setup, Integrations and Customizaiton
ServiceNow Implimentation, Configuration, Integrations and Customizaiton
Supporting HA (High Availability) environments, Cloudify, IAC Blue Prints, Automation, DevOps, Agile and CI/CD implantation
Managing QA for BSM Solution delivery team - ServiceNow implantation and integration with BMC Remedy ITSM Solution
Software delivery team - Delivering CIBC Core Business and Retail banking messaging and integration software
Managing Production integrity for BSM Solution delivery team - ServiceNow and Remedy implantation
ServiceNow and Remedy implantation, mangement and 24x7 support
Managing Production integrity for BSM Solution delivery team - ServiceNow and Remedy implantation
Managing QA for Pharmacy software delivery team - Prescription software
Software delivery team - Insurance Policy software
Software delivery team - Remedy ITSM software
Software delivery team - SEM Ticketing, Alarming ITSM software
Software delivery team - Computer Break/Fix ITSM software